WHAT HAPPENS IF I NEED TO CANCEL?
If you need to cancel that is okay. We understand things pop up in life. We ask that you cancel your picnic 48 hours of the reserved picnic date. If you wish to cancel your picnic hours prior to the reserved date you will receive 50% of the total picnic cost back if paid in full. There shall be no refund of retainer within 48 hours of the reserved picnic date.
WHAT IS THE DEPOSIT?
Palm Picnics LLC requires a the full picnic price to be paid at the time booking. No event will be firmly scheduled until the deposit is paid in full. Unless other satisfactory arrangements are made with Company, if payment in full is not received the time of the event, Company will not be responsible to proceed with the event. If the event is cancelled with a 48-hour advance notice, a 50% refund will be given.
WHAT HAPPENS IF THERE IS INCLEMENT WEATHER?
Every effort will be made to hold the event as scheduled. In the event of bad weather, Company reserves the right to request a reschedule and/or change location. In the event, there is a cancellation due to weather, and no ability to change location or reschedule Customer agrees to accept a refund of the purchase if paid in full.
HOW FAR IN ADVANCE DO I NEED TO BOOK MY PICNIC? We’re booking up fast! We suggest booking (required to hold all picnic dates & times) at least three weeks in advance.
HOW LONG IS EACH PICNIC?
Date Night picnics for 1-2 people are 1:30 hours long and our party time picnics for 3+ people are 2 hours long. If you wish to be at the picnic longer you can purchase extra time. 30 extra minutes is $50. 60 extra minutes is $90. You have to purchase extra minutes prior to the picnic date.
HOW MANY PEOPLE CAN I HAVE AT MY PICNIC?
We seat anywhere from 1 person to 20 at our picnics at this time. We are open to inquiries with larger groups. Just reach out to us if you would like to discuss more options.
DO THE GIRLS OF PALM PICNICS STAY DURING THE PICNIC?
No, we leave you to have your privacy but we are only a text away if you need anything, we typically are close by.
WHAT'S INCLUDED IN MY PICNIC?
Every picnic includes a basic table setting in your color scheme, dried florals, and all the ambiance vibes you could dream of..and we include our signature setup and clean-up services. You can customize any event with add ons like fresh florals, charcuterie boards etc.
WHAT IF I NEED TO LEAVE MY PICNIC EARLY?
If you wish to leave early, you MUST contact palm picnics and inform them you are leaving early. You must stay at the picnic until one of the palm picnics employees have arrived back to the picnic. The picnic shall never be left unattended.
CAN I BRING MY OWN FOOD AND DRINKS?
Of course! We provide flat or sparkling water, with all picnic setups. As for additional food, drinks, and beverages, we offer an array of add-ons from charcuterie boards to sweet treats! Whatever you are wanting, we try our best to make that happen!. Once you have booked your picnic, we will arrange it with our add-on vendors!